Rent & Legal Protection
What is rent and legal protection?
Rent and legal protection is a policy that a landlord can have in place that could save them a small fortune if they need to rely upon it. As a landlord it comes as no surprise that the way the legal system works looks more favourably on the tenant than it does them and with that in mind we at Votta feel rent and legal cover is an absolute necessity for anyone renting property in the modern age.
What does it cover?
In purchasing rent and legal cover you get huge peace of mind when renting out your properties. You get cover for legal expenses as standard, rent protection in the event of a tenant defaulting and any other legal costs you may face in order to get possession such as costs for eviction. Its also another tax deductible allowance so financially it makes a lot of sense.
Why should I take out rent and legal cover?
Forgetting Covid 19, A tenant could default for a number of reasons whether it be losing a job, ill health or quite simply they have become difficult and feel that the contractual obligation they have signed within their tenancy agreement isn’t a priority anymore. whatever the reason you as a landlord need to have your ducks lined up because the cost of eviction, coupled with the time it takes to reach court and the arrears themselves could mount up into the thousands. Many landlords over the years have been financially decimated due to the actions of a tenant, therefore the saving grace in the the potential eventuality of a tenant defaulting gets taken under the wing of your rent and legal policy and mitigates that loss exponentially. The cost of a rent and legal policy for the entire year in most cases is a fraction of the monthly rent so the real question is not can you afford to have it but can you afford not to?
What if i risk it and go without?
You could do and it may all work out just fine but Imagine having to consult a solicitor to get possession of your property on your own, then getting the necessary paperwork together required by them to act on your behalf, then covering the cost for each consultation as well as the work itself. Already you are a few hundred pounds out of pocket, that’s before further losses of rent and the whole eviction process. With rent and legal cover this is all encapsulated by your policy with the agent who will handle the paperwork and liaise with the appointed legal representative on your behalf.
For further information on rent and legal cover please do speak with one of the team at Votta. Email Lettings@votta.co.uk or call 01843 262045 option 2.
Rebecca Booker
09:17 19 Dec 22
My partner and I have been letting our property through Votta Sales & Lettings for a number of years now. Sam and David do an absolutely wonderful job for us - Sam is a real breath of fresh air -efficient, capable and... really helpful. David is always on top of the latest news/issues affecting Landlord and tenants alike and I wouldn't want to let through anyone else. Highly recommended.read more
Philip Halpin
17:37 16 Dec 22
We recently made the move from Essex down to the Kent Coast. Our experience of using Votta was exceptional. They were professional from start to finish. Stephen Wheeler gave us excellent service and kept us informed... throughout. He made a quick move effortless and and I would have no hesitation in recommending Votta.read more
andrew blake
19:53 28 Nov 22
Looked after superbly right from the beginning of the process. I haven't been in the rental market for 30 years and was surprised by how much more rigorous every step is now !We were were very happy in all of our... dealings with Votta from viewing (on Stephen's day off) to contracts, moving in information package and follow up support. They found us a beautiful property that we hope to be in a for a few years.Thank you Stephen and Sam and all the teamread more
Michele Mizen
19:51 23 Nov 22
We've been with Votta for several years now and can say the current team which includes Samantha, Stephen and of course David, are fantastic! Extremely proactive with sales and quick to respond to any issues that may... arise with our rental properties. A very professional team and we have no hesitation in recommending them.read more
Lois Burrill
11:41 10 Nov 22
Votta have been nothing but amazing! We have been in our rental just under a year and we couldn’t be more happy with the service we have received from Votta.Stephen was incredible, he was so helpful and considerate, he... eased any anxiety we had being first time renters! Samantha is absolutely amazing, any concerns, queries or issues you have she is always there to help and gets things sorted so well, she always goes above and beyond! Could not fault votta or the service they provide!read more
Tom Gadd
08:55 02 Oct 22
I originally gave a simple one star review with no description as it's very difficult to summarise all the issues my family had with the property Votta rented to us.To break it down:There was an electrical fire... caused by a leak.The boiler broke down about a week into living at the property.A radiator burst.The shower didn't have hot water for months.The shower leaked and destroyed the wall below.The paintwork done prior to moving in left paint droplets everywhere.It took them over a week to find alternative accommodation for us after the fire.They promised us they would pay for a cattery for our cats post fire and then went back on this.Anyway the owner of Votta pathetically asked me to change my review to five stars and post this review...Yeah his head is very far up his rear end."My family and I moved into our house in Dover earlier this year and we were plagued with issues. This property had never been rented before and since moving in there were numerous repairs that cropped up. Despite the issues we had we could not fault the team at Votta, from the moment Stephen showed us the property through to move in, especially Samantha who went above and beyond to not only respond to every email and phone call within a timely manner but when a fire broke out in the house she was on hand to contact the landlord and contractors to arrange repairs as soon as possible and not only that, helped us get the accommodation for my family and my pets. This is something no agent is contracted to do for tenants but they did it not only on our behalf but the behalf of the landlord who wasn’t responsive enough by our standards. We admit there were occasions where we were so frustrated by the situation and Samantha took the brunt of that but maintained professionalism at all times despite the anxiety we undoubtedly caused her, however she put us above any other tenant or landlord on their books and selflessly spent hours on the phone to the insurance company, landlords, contractors and our temporary accommodation. There was nothing more we could have asked of Samantha in a time that was incredibly stressful for everyone.”read more
Thom Garsia
17:14 13 Sep 22
Had a wonderful experience looking for my current place with the help of Stephen. During the search he was really helpful and honest about the suitability of the places we viewed, and then kept me regularly updated... throughout the process of securing my current flat. Altogether it took a lot of the stress out of moving, and I would recommend them.read more
Mikaela Theocharidou
20:22 07 Sep 22
Would totally recommend Votta Sales & Lettings to anyone who is looking for their new home. Stephen was very polite and professional, knew exactly what I was looking for, and was able to find me my dream flat in a... matter of days. Always available to answer my questions, and made moving less stressful.read more
Hiromi Nzomo
20:17 07 Sep 22
I 'm super grateful for Votta, Mr Wheeler was an absolute God send! I was desperate to find a place I liked and he really came through for me. He kept me informed every step of the way as I am a first time renter which... was just invaluable to me.read more
Lou-Ann Lauwrens
16:25 22 Jul 22
Working with Votta Sales and Lettings has been an absolute pleasure. I have found the client relationship team to be excellent to work with - They are prompt at replying to messages or addressing any concerns/queries. I... highly recommend working with this agency.read more
Rory Donohue
15:56 23 May 22
Stephen was a fantastic help to me relocating to my new home. Every stage of the letting process was dealt with promptly and professionally. Easily the best letting agents I've had the pleasure to deal with. I would be... delighted to deal with Votta again.read more
Ellie Harmes
12:19 14 May 22
Stephen from Votta helped me and my partner move into our gorgeous seaside flat! We couldn’t have asked for a better letting agent, Stephen really went above and beyond for us always instant replies with emails and even... travelling down to us several times in one day to complete our move! Couldn’t speak highly enough and we are very grateful with how helpful Stephen was our entire time. Many thanks Stephan and Votta team!read more
Josh Galvin
13:05 13 May 22
I would highly recommend Votta for their amazing and professional customer service. The entire process was quick and easy and any queries we had were answered promptly. Many thanks to our agent Stephen for a quick and... stress free service!read more
Macauley Sullivan
20:36 30 Mar 22
My partner and I have been absolutely blown away by the service we’ve received from Votta. Specific mention to Stephen Wheeler in Lettings, what an incredible asset to the company. Went well out of his way for us from... start to finish, kept us constantly up to date and managed our expectations perfectly. I wouldn’t hesitate to recommend Votta Sales & Lettings to anyone and will definitely be back to use them again in the future.read more
Tom Harrison
16:28 29 Mar 22
Votta lettings helped me let my first property and were professional, supportive and gave good constructive advice throughout. Their communication was also very good as they contacted me at every stage of the process... and I never had to wait long for a response if I was contacting them. If I could give them 6 stars I would!read more
Adam Grasby
18:28 18 Mar 22
David at Votta Lettings manages two properties for me. I am really happy with the service I receive as I found I didn't have time to manage it myself. They have made the whole process stress free. They are extremely... thorough and go above and beyond. I would like to mention Samantha and Stephen who I normally deal with and give them special praise as I think they are an asset to the company.read more
Lucy Winton
08:38 16 Mar 22
Stephen at Votta was amazing! After a few bad experiences with other letting agents in the area we found a property that we loved with Votta and we put our application forward and within 2 & 1/2 weeks we have now moved... in! It was a very easy straightforward process and was kept up to date throughout! 100% recommend! Thank you Stephen & team!read more
ZaZa
19:54 06 Feb 22
An absolutely amazing service from the team, initially spoke to Beth about having a house valuation, she was very helpful and quickly set up an appointment for me with Paul. Paul was easy to talk to and answered lots... of my questions with in depth knowledge. Like he promised he emailed me a copy of the valuation later the same day. Quite pleased with how efficient and lovely they all were.read more
Robert Scully
17:18 31 Jan 22
We had already let a property with David Votta when he was working in a local agency and were very impressed the service he provided.We were aware that he had started his own agency, so when we needed a letting agent... we went straight to Votta Sales and Lettings. They provide a first class service, explaining how they will market the property , their fees and vetting processes. They move fast, getting the property marketed with stunning photos and full description. They quickly found the perfect tenants for our properties. The inventory they provide is extensive leaving no doubt as to the condition of the property when the tenants take possession. The whole process when letting a property with Votta Sales and Lettings is professional and stress free from start to finish.read more
Jade Greenwood
09:47 27 Jan 22
I've dealt with Paul and his team on several occasions now and every time has been a joy. Customer service is second to none and would 100% recommend them. looking forward to dealing with them again in the future.
Laura Rattenbury
17:03 06 Dec 21
I contacted Votta sales for some advice regarding a house valuation. They were quick to reply, professional and approachable. Paul came round within a few days of initial contact and valued my home. He made me feel at... ease, was friendly and very knowledgeable about the local market.read more
Jack Gardener
15:06 28 Nov 21
Of all the Estate agents I have been dealing with on my journey to exchange and completion, I felt that for once we were dealing with a candid and honest company which was happy to sail against the usual flow of estate... agents. Beth was professional and ready to hear all aspects of my search for a home. She deal with my offer immediately and as soon as it was accepted stopped viewing and made me feel secure. As the paperwork and bits dragged on she contacted me weekly! Even if it was to say not much has happened. It makes a buyer feel part of the sale. All done now thank you Bethany and Paul.read more
Rowena M
13:31 17 Nov 21
I cannot thank Stephen enough for all of his help in the last few weeks in renting out my property.From start to finish, Stephen hit the ground running,working tirelessly with excellent communication along the way,... getting above market rate through his excellent negotiation skills whilst also making the process very seamless which I appreciated. Stephen is very honest and something every landlord appreciates knowing that their property manager has their best interests in mind.I highly recommend Stephen to any investor looking at seeking a solid, professional property manager and protecting their investment.read more
Lauren Platt
20:33 12 Nov 21
When we were looking to sell our property, we reached out to 3 different estate agents in the local area. We met Paul from Votta and were really impressed with his honesty and friendliness. He wasn’t pushy (unlike some... of the other agents) and was realistic in the pricing of our house.Paul arranged for photos to be taken quickly after our initial meeting and a few days later we had sold our house. Paul was extremely flexible when it came to arranging phone calls and visits to the property - as we both work late we thought we would have to restrict everything to weekends but Paul made everything fit with our work schedules during the week. Nothing seemed like too much trouble.Our sale ended up taking a lot longer than needed but throughout the whole process, Paul was brilliant. We definitely made the right choice in going with Votta and would 100% recommend them. Thank you so much Paul!read more
Jennifer Hooper
14:42 10 Nov 21
Having rented through a number of different estate agents in previous years I have found Votta to be the best. My agent Stephen was very helpful, conscientious and prompt with all communications which made the whole... process much less stressful than it can sometimes be. I would highly recommend Votta for their personal and professional service.read more
Adele Sargent
16:12 09 Nov 21
Myself and my partner have recently let a property with Votta Lettings, and there is not one constructive thing to say. We were lead through the process by Stephen. He is always on the ball, organised and super... friendly, and always made time for us despite our busy work schedules. Was always a joy to hear from him. Stephens professionalism is also a reflection of the whole team. We are still in the moving-in stage and property manager Samantha has been very helpful with our questions with quick response times and quick results. She got in touch very early on, made sure we were okay and is always keeping us informed.This team proves to be very reliable and we want to thank you for all your help so far.read more
Clarissa Will clocks
20:26 21 Oct 21
As it was my very first time moving into my own place, Stephan really made it less stressful for me. Stephan answered any questions I had to his absolute best knowledge and to keep my mind at ease. Kept me updated with... the process of my references. Couldn’t of asked for a more professional experience. 🙂read more
Georgia Wilshaw
18:23 21 Oct 21
A really good experience with with the move, we viewed a few flats with Votta. Stephen Wheeler was a great estate agent to work with to find such a great flat to fit everything we needed. I would recommend Votta Estate... agents. Stephen always responded to emails, phone calls and any query’s in good time. I work Monday to Friday and found it difficult to fit in times to view flats and Stephen was really accommodating of this. He was very professional and made the move very smooth. Very happy to have moved with the support of Votta.read more
Becki Toghill
06:53 09 Oct 21
Buying our home through Paul was as stress free as buying a house can be. He kept us updated and chased things when required, and always in a friendly and helpful manner. I would happily use Votta to buy or sell... property in the futureread more
Jess Mcilwraith
12:04 28 Sep 21
I know I am a day early to getting into our new house, but I want to say a massive thank you to Paul. He has been absolutely amazing from the day he came and gave our house a valuation to the day we exchanged contracts.... Nothing has ever been too much trouble even though it has probably been the busiest time of his life getting homes sold and completed before the stamp duty rise. He made us laugh from day 1 and made us feel comfortable and at ease. Whatever problems we have had along the way he has sorted or put our minds at rest within 24hrs. Tomorrow we get our dream home and say goodbye to our home that we have made some amazing memories. Thank you so so much Paul, we honestly appreciate everything you have done. Your amazing at your job keep up the good work and see you tomorrow ????.Kelly and Digger xread more
Pamela Hughes
01:43 21 Sep 21
I cannot praise this company enough. They worked tirelessly as a team through the sale and conveyancing of our property from beginning to end. Nothing is too much trouble, always at the end of the phone going way over... and above to make the journey as easy as possible. They actually performed better than any solicitor to reach completion. Cannot thank Paul and his team enough, I will recommend and use again in the future.read more
Erin Mai
08:17 19 Aug 21
As a first time buyer, I had no idea what I was doing. Paul and his wife at Votta made the whole process straight forward and they were so positive and kind that I felt reasonably relaxed throughout. I can't thank them... enough! Highly recommend Votta, great agents, you will feel relieved in using them!read more
Janet Pearson
17:29 19 Jul 21
Paul was so professional and nothing was too much bother for him to find out or chase. He made contact regularly, liaising with my selling agent and keeping me informed with up dates with purchase.Paul was always... cheerful and positive, even at the stressful moments and he handled the situation in a calm, polite snd effective manner.I would really recommend using this agent.. they care about the person, supporting and guiding through what is considered to be one of the most stressful events one would experience in life.Thank you so much Paul for your support and fir making the journey a more pleasant experience.Janetread more
Sue Giardina
17:14 15 Jun 21
Stephen was very professional, helping us knowing we hadn’t rented before. He was patient and answered all our questions competently. Stephen was easy to talk too and he enabled us to find a wonderful home which we are... now enjoying. Thank you Stephen and I would certainly be recommending you and Votta for your excellent service.read more
Beth Addley
17:10 15 Jun 21
After being turned down by so many other companies due to my partner being deployed we thought there was no hope in finding our first home … Until we met Stephen! He was the light at the end of our tunnel and made the... entire process easy and flexible around us!From the viewing to signing the last piece of paper work it was simple and easy … Stephen was there every step of the way and answering my endless questions without a fault.I would highly recommend Votta sales company and working with Stephen especially if you are finding your first home!read more
Lauren Bean
07:08 19 May 21
I have recently used Votta Sales and Lettings to acquire a flat to rent and the experience was made extremely easy, swift and stress free. I met Stephen at the flat, he showed me around, gave me all the info I needed... and 2 weeks later he handed me the keys. Throughout the whole process he was easy to get ahold of, dealt personally with every query and phone call or email, and was overall just a lovely person to deal with. 100% would use Votta for any future property ventures.read more
Charles Ohanwe
16:20 18 May 21
From start to finish, it was a wonderful experience. Not only was Mr. Wheeler professional but we found him nice, friendly and so easy to talk to. At a point it started feeling like we've known him for ages. He made us... very comfortable from day one up to the point of moving into the property. We are happy to have worked with Stephen in this process and will recommend him and Votta Sales and Lettings any time, any day. Thanksread more
Tom Gavriel
16:10 18 May 21
Stephen was excellent throughout our move. I’ve since recommended Votta to several friends.When we viewed our property we loved it straight away but could also tell we were in good hands with finally an honest and... professional estate agent. You can’t even compare other local big name estate agents to the experience you have with Votta.Everything they’ve done so far has been perfect and the property we’ve moved into is of really good rental standards. (It actually looked better in person than in the photos).On the day of our move we had a few problems which were managed under pressure very very well by Stephen and the team. We were extremely stressed about getting the keys on time but they ensured this happened.Couldn’t recommend more! Best customer service from an estate agent we’ve had in 6 years of renting.read more
Sian Cameron
16:58 27 Apr 21
As a first-time buyer, I would highly recommend Votta, they made the process far less daunting/stressful than it could have been, especially when I had issues during the process (unrelated to Votta). They're a friendly... and responsive company with fantastic customer service. Paul is very approachable, easy to contact and worked around my schedule where possible. He has the patience of a saint, never making me feel uncomfortable when asking him multiple questions and always seeking an answer in a timely manner. He gave advice where appropriate but never in a way that felt like he was pressure selling. I would absolutely recommend using Votta to friends or family!read more
Jessica Midgley
17:56 24 Apr 21
Our buying process was smooth from start to finish. We are first time buyers and couldn’t have asked for a better estate agent. Really friendly and accommodating! Would definitely recommend and use in future if we ever... needed!read more
anthony turner
21:51 14 Apr 21
Paul quickly visited the property after I contacted him about putting it on the market. The valuation and advertising was spot on. Viewings were carried out effectively and covid safely. He fed back after each visit and... discussed offers made honestly. Things moved to completion efficiently. He worked well with the solicitor when needed. Great personality.read more
S Wing
06:28 29 Mar 21
We sold our property last August with Votta, from the very start Paul was very professional, helpful and a pleasure to deal with. We had numerous issues with our buyer and every step of the way Paul was exceptional. ... He answered every query extremely quickly and never once made us feel like we were a burden. He went above and beyond in the last few weeks leading upto completing, there is no way we would of completed in time if it hadn't been for his, hard work and dedication. I would absolutely recommend Paul and his team to anyone.read more
Ree Taylor
13:44 09 Mar 21
What a great estate agents. Really honest and competent. Wouldn't use any other agents but these now. Paul was a star, he made sure we only had real buyers view so we weren't wasting our time and never rushed a viewing.... We were made to feel valued as customers and not just a property with a commission at the end. Great service from start to end.read more
Janet McGlade
13:43 09 Mar 21
A genuinely open and honest estate agency who care. We started the sale process with a different agent and the difference in service when we moved to Votta was huge. Votta take the time and patience to get things right.... They only allow buyers to view if they are ‘ready to go’ and don’t rush the viewings.Anyone looking for a competent, knowledgeable and honest team to walk them through a sales or buying process will be hard pushed to find another agent that match Votta.Thank you!read more
Lorna Brankin
10:37 09 Mar 21
Purchased a property through Votta and the service was amazing! Very professional and efficient at all times and Paul was excellent in responding to queries and chasing solicitors when needed always going over and... beyond. The service received was faultless and I couldn't of wished for a better experience.read more
Evie Taylor
16:28 05 Mar 21
David and Lisa at Votta lettings are brilliant. As far as letting agents go, this agency is like no other. They listen, they care and they resolve issues. I can't recommend them highly enough. You will be in safe and... caring hands if you rent via Votta.read more
Ruby Harlow
22:10 17 Feb 21
We were very impressed with how efficient Steven was in dealing with our enquiries. He made the process an easy and enjoyable experience. Nothing was too much trouble. Steven remained professional but delivered a... personable service and we really felt that he understood what we were looking for in a property. We could not be happier with the flat we are in and we could not be more grateful to Votta. Thank you!read more
Poppy Britcher
21:03 16 Feb 21
We had a great experience with Votta, especially thanks to Stephen. He went above and beyond and got us our flat relatively quickly in a difficult time to rent. He was a lovely guy and really provided a great and... personal service, really making you feel like you’re his only clients. Thanks again, we’re very happy in our new home, made as stress free as possible by your help!read more
Angie Valinoti
15:42 16 Feb 21
We recently moved home with Votta, Stephen handled everything from the word go! Each email we sent he responded at lighting speed, even after office hours. He made the entire process hassle free and this made a huge... difference. 10/10 all round!read more
Jayne Wright
23:41 15 Feb 21
Helpful, friendly and honest. Stephen has rare qualities in the estate agent world he is straight talking and trustworthy. A great representative of his company. Does what he says he is going to do and makes the process... relaxed and easy.read more
Dannielle Metcalfe
10:20 08 Jan 21
We purchased our first home through Votta and the service we received was efficient and professional. Calls and messages were responded to efficiently and they made every effort to keep us updated on our purchase and... chase up solicitors when it was needed. They made the process as smooth and as easy as can be. 100% would recommend.read more
